Consumer machine common problems and troubleshooting
2019-10-03 15:06:40
Consumer machine can be widely used in factories, business units, government agencies, hospitals, school cafeteria IC card charges, hotel catering consumption, club membership consumption, chain stores, restaurants, restaurants, coffee houses, hotels, restaurants, food city consumption management, Department store membership consumption management applications.
At present, the main function of the rice selling machine is restaurant consumption, but it can also be used in many consumer places. For example, school shops, bookstores, barber shops, and sand baths can all be used.
Consumption machine FAQ troubleshooting
1. No display on boot Check the power plug: The plug is not plugged in, and it can be re-inserted several times to check. (Also check the reliability of power supply with battery backup model, otherwise it may cause excessive battery discharge, seriously damaged backup battery)
Check the power cord and switch: Turn on the machine to see if the power board light is on. If it is off, there is no power input or the power board is damaged. Replace the key switch.
Check the main board indicator: If the indicator light is off, there is no power supply. Replace the power board.
2. Only the power lamp is on at the start. Check the main board: Observe whether the read/write module, CPU, and logic chip program are loose or if they are in poor contact or oxidation. Pull out and reload.
3, start the call to check the status of the device: can enter the normal state of work, indicating bad sounding device, can be directly replaced. Check the status of the device: The boot tone does not show anything, indicating that the logic chip lost the program or is damaged and can be replaced directly.
4. Inadequate display Check the display cable: Turn on the machine and check whether the two sets of display cable are loose and re-plug. (Display is only lack of painting, most of them are bad for a single digital tube, replace defective digital tube or display board)
5. Do not read the card Check the reading condition of the antenna board: Check whether the distance is near or not. Reading the card may be the cause of the device or the cause of the card; replace the antenna board to confirm. Do not read the card below. Check the read-write module: replace the module to check whether there is damage, damage can be swapped and replaced. Check the logic chip: replace the check logic chip with or without damage, damage can be replaced under welding.
6, can not communicate Check the communication chip: replace the chip check whether there is damage, there is damage can be swapped. (Ensure that the line is normal) Whether the voltage limiting circuit has an open circuit or a circuit. 7. Bad key input. Check the keyboard: Single or messy keys are not sensitive. First, the keyboard may be damaged and replaced.
Check the keyboard interface: Usually the button can be used sometimes, sometimes it can not be used; Check the keyboard interface on the motherboard, whether there is oxidation or poor contact, re-plug the use. Check the keyboard all keys can not be used. Possible logic chip damage, can be replaced under welding.
Communication problems in the consumer system After the software is installed, the system card is correctly generated. The software, system card, and consumer download system must be completed in one operation. Reinstall the software to reinitialize the consumer.
After the consumption machine downloads the system, it is normal to see if the consumer card has been sent out on the consumption machine. It is proved that the three are systems.
The machine number added in the "Device Management" in the software has a one-to-one correspondence with the machine number set in the Consumer Machine.
The serial port selected by the "Device Management - Zone" in the software should correspond to the actual use. Observe whether the serial port is set incorrectly or the serial port is occupied by the reader (occupy to be closed in the "reader").
The test communication distance does not exceed 100 meters and the passive communication converter is available. For over 100 meters, the active communication converter is recommended.
At present, the main function of the rice selling machine is restaurant consumption, but it can also be used in many consumer places. For example, school shops, bookstores, barber shops, and sand baths can all be used.
Consumption machine FAQ troubleshooting
1. No display on boot Check the power plug: The plug is not plugged in, and it can be re-inserted several times to check. (Also check the reliability of power supply with battery backup model, otherwise it may cause excessive battery discharge, seriously damaged backup battery)
Check the power cord and switch: Turn on the machine to see if the power board light is on. If it is off, there is no power input or the power board is damaged. Replace the key switch.
Check the main board indicator: If the indicator light is off, there is no power supply. Replace the power board.
2. Only the power lamp is on at the start. Check the main board: Observe whether the read/write module, CPU, and logic chip program are loose or if they are in poor contact or oxidation. Pull out and reload.
3, start the call to check the status of the device: can enter the normal state of work, indicating bad sounding device, can be directly replaced. Check the status of the device: The boot tone does not show anything, indicating that the logic chip lost the program or is damaged and can be replaced directly.
4. Inadequate display Check the display cable: Turn on the machine and check whether the two sets of display cable are loose and re-plug. (Display is only lack of painting, most of them are bad for a single digital tube, replace defective digital tube or display board)
5. Do not read the card Check the reading condition of the antenna board: Check whether the distance is near or not. Reading the card may be the cause of the device or the cause of the card; replace the antenna board to confirm. Do not read the card below. Check the read-write module: replace the module to check whether there is damage, damage can be swapped and replaced. Check the logic chip: replace the check logic chip with or without damage, damage can be replaced under welding.
6, can not communicate Check the communication chip: replace the chip check whether there is damage, there is damage can be swapped. (Ensure that the line is normal) Whether the voltage limiting circuit has an open circuit or a circuit. 7. Bad key input. Check the keyboard: Single or messy keys are not sensitive. First, the keyboard may be damaged and replaced.
Check the keyboard interface: Usually the button can be used sometimes, sometimes it can not be used; Check the keyboard interface on the motherboard, whether there is oxidation or poor contact, re-plug the use. Check the keyboard all keys can not be used. Possible logic chip damage, can be replaced under welding.
Communication problems in the consumer system After the software is installed, the system card is correctly generated. The software, system card, and consumer download system must be completed in one operation. Reinstall the software to reinitialize the consumer.
After the consumption machine downloads the system, it is normal to see if the consumer card has been sent out on the consumption machine. It is proved that the three are systems.
The machine number added in the "Device Management" in the software has a one-to-one correspondence with the machine number set in the Consumer Machine.
The serial port selected by the "Device Management - Zone" in the software should correspond to the actual use. Observe whether the serial port is set incorrectly or the serial port is occupied by the reader (occupy to be closed in the "reader").
The test communication distance does not exceed 100 meters and the passive communication converter is available. For over 100 meters, the active communication converter is recommended.
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